Decisions about caring for a loved one can be difficult. SILVERcare is here to make this process more comfortable. In order to do that, we have prepared several Frequently Asked Questions with answers to assist you in the process.
Feel free to contact us at any time and we will be happy to provide any additional information you may need regarding your specific situation.
When was SILVERcare established?
SILVERcare was established in 1993 as a licensed home care agency. We are locally owned and operated by Mike and Gail Joyner. SILVERcare serves more than 9 counties in Eastern North Carolina.
SILVERcare provides many service options to fit your needs. Our services include, but are not limited to, Activities of Daily Living, bathing, help with dressing, mobility, meal preparation and housekeeping and transportation. We can provide these services in your home, a nursing home, an assisted living facility or even in the hospital.
All of our caregivers at SILVERcare are insured, bonded and background checked. Our caregivers participate in extensive training at least three times a year, with specific emphasis in elder care, Alzheimer’s and dementia patients.
We realize that there are many factors in matching a caregiver with a client. At SILVERcare, our staff is uniquely qualified in selecting caregivers to clients. Your satisfaction is our goal.
No. Our caregivers do not administer medication.
Yes. SILVERcare personnel are held by the federal and state guidelines and HIPAA related to the privacy of your loved one.
We accept Private Pay, VA aid and attendance, Long Term Care insurance and Worker’s Compensation.
Typically we try to have a caregiver in the home within 48 hours after our nurse completes the initial assessment. If a caregiver is available, we can begin service much sooner, but we prefer a 2 day notice if possible.
Yes, SILVERcare is licensed by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Does the agency have a 24-hour answering service that connects you with a office staff in case of emergency after office hours and on weekends?
Does the agency support and participate in community resource groups such as Alzheimer’s support groups, cancer awareness, aging coalitions, etc?